How Access to Information Gives Uruguayans a Voice
In Uruguay, the Access to Public Information Unit (UAIP in Spanish) created, for the first time ever, an index to publicly assess public agencies’ transparency and access to information to strengthen transparency and improve the relationship between the State and their citizens.
Yeeli: The Youth-Led Platform Seeking to Transform Burkina Faso’s Public Services
In Burkina Faso, corruption and racketeering practices in public health services hinder care and harm citizen trust. Learn how a local youth organization is expanding access to information and creating an easier path for reporting corruption.
Reforming 311: Responding to Public Needs
Panama had an existing complaint hotline, 311, in place. The problem was, most reports did not even receive a response. By overhauling the 311 system, the government was able to quickly change the quality and reliability of service that citizens received.
Education Beyond the Classroom: How Armenia Transformed E-Learning Amid the Pandemic and War
Reformers in Armenia are working to ensure all children have access to quality education. The education sector is leveraging open gov approaches to establish effective distance and learning tools to keep classes running during emergency situations, like the COVID-19 pandemic and 2020 Nagorno-Karabakh conflict (war). Through a unified education management system, they are transforming tedious … Continued