Taiwan / December 08, 2021
SUMMARYSee how one of the most traditional government agencies – National Palace Museum, sailed through their journey to a participatory process for the e-ticket service design. A collaborative meeting held together with Public Digital Innovation Space, invited multi stakeholders, face to face, discussed their needs and challenges and came up with an inclusive solution.
Activate English subtitles by clicking the “CC” button in the bottom right corner of the video.
Taiwan is not currently a member of the Open Government Partnership, but the government has developed its own Open Government National Action Plan to drive open government reform in the country.
Haoting is the design lead in Public Digital Innovation Space in Taiwan government, experienced in formulating design decisions for solving complex problems by using user-centered design and research skills. She’s been exploring design in Europe and Asia, having the opportunities to enrich products, services, and now engagement and collaboration with design.
