Cleaning Up Mbare: How Residents Are Keeping Their City Council Accountable
Better Health Through Better Access to Information
In Buenos Aires, one of the challenges in the access to sexual and reproductive health services was the accessibility of information. The government and civil society worked together to tackle this issue and increase access to these services.
Reforming 311: Responding to Public Needs
Panama had an existing complaint hotline, 311, in place. The problem was, most reports did not even receive a response. By overhauling the 311 system, the government was able to quickly change the quality and reliability of service that citizens received.
Pushing for Transparency in Pandemic Procurement
Improving Citizens’ Confidence in the Government with a Public Complaints Platform
Easing Integration for Immigrants and Refugees
Germany is working to become a more welcoming place for immigrants and refugees to begin a new life. By creating a friendly competition, local governments strengthened community integration, while simultaneously enhancing idea sharing.
Empowering Citizens To Keep Up With Urban Development
With the help of an online platform, residents of the rapidly-growing twin cities of Sekondi-Takoradi in Ghana will be able to monitor all aspects of building contracts and permits. This represents a major turning point in an industry rife with corruption and secrecy.
Inclusion as a Key to Better Policies
For a century, the legacy of Austin’s racial segregation policies has meant exclusion and deprivation for the city’s Black and Latinx inhabitants. The city’s government, by building a tool that actively measured city initiatives’ success, was able to spark change.
Indoor Plumbing: Safer City
Tackling the problem of sanitation in partnership with citizens, landlords, and different associations, Sekondi-Takoradi was able to move forward to a safer, cleaner metropolitan area.